Radcliffe Medical Practice

How to Contact us

There are different ways of contacting us depending on your enquiry. Please see the best ways to contact us for your enquiry.

Minor health conditions

For online advice/help with non urgent minor health conditions please continue here

For appointments

You can reach us by phone or in person for any new health concerns.

Our phone lines and reception are open Monday to Friday, 8:00am – 6:30pm (excluding bank holidays).

Our trained reception team are experienced care navigators. They will ask for brief details about your health issue to help direct you to the most appropriate healthcare professional or service.

For routine care, you can also request an appointment online by following this link:
👉 Routine Care Appointment Request
Please note: it may take up to 5 working days to respond to online appointment requests.

You can also use the NHS App to book various types of appointments and access other services.

For a fit note

You can order your fit note via the below link

https://accurx.nhs.uk/patient-initiated/P83007/flow/fit-note

Please allow 5 working days for this to be processed

Alternatively please contact us after 2pm – Monday – Friday.

For prescriptions

The NHS app is our preferred way to order your repeat prescriptions.

The NHS app is an easy and safe way to order your repeat prescriptions and you can order at any time of the day.

You can submit your repeat prescription order via the below link

https://accurx.nhs.uk/patient-initiated/P83007/flow/repeat-prescription

Please allow 48 hours for your prescription to be processed.

Alternatively please contact the surgery between 11am and 2pm to order your prescription.

 

Medical Query – Appointment Not Required

If you have an ongoing medical condition, a medical query or  a minor illness that you believe could be dealt with without a face-to-face or telephone GP appointment, please submit your query using the link below. Your request will be reviewed by a clinician.  Patient information – Accurx Patient Portal .   

PLEASE NOTE THAT THIS IS NOT FOR FACE TO FACE APPOINTMENT REQUESTS OR TELEPHONE CONSULTANT REQUESTS.

 

 

 

Date published: 28th April, 2020
Date last updated: 26th March, 2026