You can reach us by phone or in person for any new health concerns.
Our phone lines and reception are open Monday to Friday, 8:00am – 6:30pm (excluding bank holidays).
Our trained reception team are experienced care navigators. They will ask for brief details about your health issue to help direct you to the most appropriate healthcare professional or service.
Urgent Appointments
Please ring us if you require an urgent appointment on the same day, we have face-to-face and telephone consultations available.
Routine Appointments
For routine care, you can request an appointment online by following this link:
👉 Routine Care Appointment Request
Please note: it may take up to 5 working days to respond to online appointment requests.
You can also use the NHS App to book various types of appointments and access other services.
Medical Query – Appointment Not Required
PLEASE NOTE THAT THIS IS NOT FOR FACE TO FACE APPOINTMENT REQUESTS OR TELEPHONE CONSULTANT REQUESTS.
Minor health conditions
For online advice/help with non urgent minor health conditions please continue here
Home Visits
Please ring us to request a home visit from a Clinician. Please ring the surgery to request a home visit before 10am, where possible, except, of course, in an emergency.
The doctor can usually see four or five patients at the surgery in the time taken to visit one patient at home, and often the waiting time to be seen is less. Therefore, if at all possible, please try to come to the surgery.
Home visits are strictly for those patients who are housebound or too ill to leave their home to attend surgery. It is a patient’s responsibility to arrange transport too and from the surgery, and not having transport would not be considered a reason for a home visit.
Cancel/Change an Appointment
To cancel or change an appointment you have booked, please ring us to do this.
Alternatively, if you have given us your mobile number then you will receive an appointment reminder via text message, please follow the instructions on the reminder to Cancel.
Extended/Out of Hours
The practice offers extended hours appointments at the following times:
- Monday to Friday 6.30pm – 8.00pm
- Saturday, Sunday and Bank Holidays 8.00am – 6.00pm
These appointments are mainly bookable in advance, please ring us to book.
Emergencies will continue to be dealt with by the out-of-hours services during these times.
