Please telephone for a repeat prescription between 12:00 and 17:00 Monday to Friday. You can also send for your prescription by post and if you include a stamped addressed envelope we will return it to you.
The receptionist will prepare your prescription for the doctor to check and sign. You need to allow 1 full working day (excluding weekends) and then you can collect the prescription from the surgery after 12:00 the following day.
Order Repeat Prescriptions Online
Order repeat prescriptions online here www.myvisiononline.co.uk or by clicking on the link at the top of the page.
New users are required to register for online services. This system enables you to see a copy of the current repeat medication that has been authorised for you by the doctor and for which you have not yet used the quota of issues before the doctor needs to review your medication.
To register for online services please bring your completed registration form to the surgery along with your Photo Identification, you will then receive an electronic letter to your registered email address (Please ensure that you check your Inbox and Junk Mail Box regularly for the letter). Once you have received your letter simply follow the ‘How to Complete your Registration Guide’. Remember there is no need to register more than once, registering online will include access to online appointments.
Should you experience any problems please refer to the ‘Patient Frequently Asked Questions’ Guide, should you continue to encounter problems please contact your GP Practice who will be able to help you.
When your account has been created you will be to order your repeat medication. Any prescriptions ordered this way before 11am will be available after 5pm the same day. Prescriptions ordered after 11am will be ready after 5pm the next working day.
We can only accept repeat prescription requests for items which have been previously agreed by the doctor to be suitable for repeat ordering and for which you have not yet used up all your quota of issues before the doctor needs to review your medication. In these circumstances we shall usually be able to meet your request but sometimes even so there may be reasons why we cannot issue a repeat prescription for some or all of the items. The receptionist will explain when you call to collect the prescription.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
Prescription (per item): £7.85
12-month prepayment certificate (PPC): £105.90
3-month PPC: £29.65
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
Telephone advice and order line 0845 850 0030
General Public – Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.