Radcliffe Medical Practice

0161 724 2062

Patient Experience Survey

Your experience when accessing our services matters to us.

In order for us to provide the best possible service to our patients, we want to hear your feedback, both where you have had a positive experience, or perhaps where you feel we could have done better.

We would be grateful if you could spare a few minutes to complete this short survey.  Your feedback will help us to improve our services to meet the needs of our patient community.

All information shared will be treated in confidence.

 

 

Thinking about your recent visit to the practice ...

How easy was it to get an appointment that met your needs?(Required)
How did you contact us today?(Required)

Did you feel you were seen within an appropriate timeframe given your clinical need?(Required)
Did the clinician or member of staff listen carefully to you?(Required)
Were you given enough information about your condition, treatment, or next steps?(Required)
Were you involved in decisions about your care and treatment?(Required)
Did you feel your confidentiality and privacy were respected?(Required)
Overall, how would you rate the kindness and compassion of the staff you saw today?(Required)
Did staff treat you with dignity and repect?(Required)
Did you feel that staff took your concerns seriously?(Required)
How would you rate the cleanliness of the practice?(Required)
Did you feel safe during your visit?(Required)
Please share any observations about the waiting area, accessibility, signage or facilities.
Overall, how would you rate your experience at this practice today?(Required)
Would you recommend this practice to friends or family?(Required)
We'd love to hear what went well.
Your honest feedback helps us to improve.

A few details about you

What age are you?
Do you consider yourself to have a disability or long-term health condition?
Did you require any additional support to access or use our services (e.g. interpreter, accessible format, reasonable adjustment?)
Not for urgent medical help(Required)
Consent(Required)

Date published: 27th April, 2026
Date last updated: 14th May, 2026