RMP is one of the longest serving Radcliffe GP practices. It was started in 1932, by Dr. Conroy and was run from the front room of the Doctor’s house on James Street before it move to Stand Lane, firstly where the library is now situated and then later moved to 13 Stand Lane.
In 1975, the practice moved to the new purpose-built building which we know as Blackburn Street Health Centre. In March 2009, the practice moved again to its current base in the purpose built Radcliffe Primary Care Centre. Our premises are modern with facilities and access for the disabled.
Patients can access the practice Monday to Friday through pre-bookable appointments, on the day appointments, telephone consultations, on-line appointments, home visits and urgent appointments. In addition to this, the practice offers appointments from 6pm to 8pm Monday to Friday and weekend appointments Saturday and Sunday from 8am to 6pm as part of the Healthier Radcliffe Scheme.
As a practice we advocate proactive case finding with our enhanced services as we offer our more vulnerable patients, such as patients with dementia, mental health problems or learning disabilities, health checks and care plans. We also actively review our patients who attend Accident & Emergency to see if they require follow-up.
It is the purpose of RMP to provide all of our patients access to high quality healthcare services. Our aim is to improve the overall health status of our patients by providing a service that is effective and responsive with clear objectives:
- To put our patient’s health first by providing high quality, safe and effective services that are responsive to patient’s needs.
To safeguard all vulnerable patients, children and adults, by providing appropriate training for staff to help recognise patients who need safeguarding.
- To treat all staff and visitors to RMP with respect, dignity and honesty.
- To create a partnership between patient and health provider that ensures mutual respect and trust with the aim to improve patient/surgery communication.
- To protect our patient’s personal information with effective data protection and information governance management.
- To attract, develop and retain exceptional people to deliver our service.
- To support the continuous learning, training and development of staff to maintain the quality of our service.
- To monitor and audit the services we provide in an effort to continually strive to improve the healthcare services we offer.
- To measure and continually improve clinical and non-clinical risk management to ensure services are safe and effective.
- To continually improve and optimize performance to meet core standards and key targets.
- To ensure business continuity with robust systems/plans in place to support the daily operation of the surgery.